Cat Behavioural Consultation


Are you having behavioural problems with your cat? Toileting outside of the litter tray, fighting between cats in the same house or aggression issues? These are common problems vet Dr Katie Friel-Russell BVSc APDT PGDip MRCVS is used to treating.

  • One and half to two hour video consultation
  • Full written report
  • 12 months phone and email support
  • Veterinary referral required
  • Can be claimed for on pet insurance


Cat Behavioural Consultation

Pet cats in the UK live in a range of situations ranging from cats living inside and outside in rural areas. We have cats kept entirely indoors to town and city cats with lots other cats in their territory. We also have more and more houses with multiple cats in the same house. Multicast households aren’t always a bad thing but it does add extra stress to cat’s lives.

Due to these stresses it is very common for behavioural issues to arise. But don’t worry there are things we can do about it! Unfortunately we see people who have been living with these issues for a long time. Often unaware that there are any other options. Some of these problems can be life changing for families and are almost always horrible for the cat themselves too. Sometimes it can escalate to the point of the cat being rehomed or even put to sleep due to a potentially treatable issue.

Reasons for a cat behavioural consultation

Common issues seen in cats include;

  • Toileting inside the house (but out of the litter tray) both faeces and urine
  • Fighting between cats in the same household
  • Aggression towards people or other pets
  • We have also seen clients to help cats adjust to new additions to the family (four legged and two legged)
  • Overly timid cats


The cost of the consult can be claimed for on your pet insurance if covered with your policy. With some insurers we can claim direct so you only need to pay us the excess at time of the consult.

Obviously if your insurers do not cover the cost you will then be liable for the remaining bill.

If you are insured with PetPlan we can run a preauthorisation whereby we can confirm before you are seen whether your are covered for the cost.

Veterinary referral

As behaviour is hugely affected by medical issues we do ask for a veterinary referral prior to a cat behavioural consultation. This is so Katie can have access to your cat’s medical records. This allows us to assess if there are any medical aspects which need to be addressed in order to alter your cat’s behaviour.

Online Consult

As the consult is theory based and will involve some husbandry and management changes this can generally be done extremely well via an online video consult rather than in person. This also limits the stress of a stranger coming in to the home at a time when your cat is already stressed.

If necessary a home visit can be offered but there is a travel charge associated with this.


All of our behaviour advice is force-free and science based, we don’t do anything to hurt or scare your cat and strongly recommend that you don’t either. The consult lasts approximately two hours at your home where Katie can assess the environment and take an in-depth history as well as meet your cat. She will then talk you through the individual treatment plan. Following the consult you will receive a written report covering this in detail. Included in the price is email and two support phone calls to help throughout the process.

If you would like to know more about our cat behavioural consultations please contact Katie on or call 07785 800008.

Read more about Dr Katie Friel-Russell BVSc APDT PGDip MRCVS and her qualifications and experience here.


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